Shipping policy

SHIPPING

WHEN WILL MY ORDER BE SHIPPED?

We want to get your order to you as quickly as possible! Stock permitting, all orders are dispatched within 24 hours. Items purchased over the weekend or on US bank holidays will be sent out the next business day. Orders placed on Thanksgiving will ship the Monday following the holiday.

HOW WILL YOU SHIP MY ORDER AND HOW CAN I TRACK IT?

All domestic orders are sent using FedEx, UPS or the USPS. Once your order is dispatched, you will receive a shipping confirmation email which will include tracking information.

CAN YOU DELIVERY TO P.O. BOXES?

Unfortunately we are unable to deliver to P.O. Box addresses at this time.

DO YOU SHIP TO MY COUNTRY?

At this time we are only shipping domestically, but we are working hard to expand. If you live outside the U.S. and would like to place an order today, please contact our Care team at care@timoandviolet.com to find out more. We’ll do our best to make it happen!

HOW MUCH DOES SHIPPING COST?

If your cart value is over $100, we offer standard shipping FREE via USPS, FedEx or UPS Ground.

If your cart value is under $100, standard shipping via USPS, FedEx or UPS Ground will cost $5.

2-Day Shipping: $25 (If you order before 12pm on Monday-Friday, your order will be shipped that day. If the order is placed after 12pm, it will be dispatched the next business day.)

Overnight Shipping: $40 (If you order before 12pm on Monday-Friday, your order will be shipped that day. If the order is placed after 12pm, it will be dispatched the next business day.)

Local Shipping: We offer same day (if order placed by 12pm) or next day local shipping to customers within the 06830 and 06831 zip codes (Greenwich, CT).